Privacy policy

Last updated: December 22, 2025

Macyvintage ("we", "us", or "our") operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from our store.

1. PERSONAL INFORMATION WE COLLECT

We collect information that identifies, relates to, or describes you. The categories of information we collect include:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.
  • Financial Information: Payment card details (processed securely via Shopify Payments/PayPal), transaction history, and purchase details.
  • Account Details: Username, password, and saved preferences.
  • Technical Data: IP address, browser type, device information, and location data (at a country or city level).
  • Usage Data: Information about how you navigate our site, products viewed, and items placed in your cart.

2. HOW WE USE YOUR INFORMATION

We use your data to provide a seamless shopping experience, including:

  • Order Fulfillment: Processing payments, arranging shipping, and providing order confirmations/updates.
  • Customer Support: Responding to inquiries and handling returns.
  • Marketing: Sending promotional emails (only if you have opted in) and showing targeted advertisements.
  • Fraud Prevention: Detecting and preventing fraudulent transactions to protect our store and your data.

3. SHARING YOUR INFORMATION

We share your information with service providers to help us operate our business:

  • Shopify: Our primary platform provider.
  • Shipping Partners: To deliver your vintage items (e.g., USPS, UPS, FedEx, Royal Mail).
  • Payment Processors: To securely handle transactions.
  • Analytics/Marketing: Tools like Google Analytics or Meta Pixel to understand our customers better.

4. UNITED KINGDOM (UK) DISCLOSURES

If you are located in the United Kingdom, the following provisions apply under the UK GDPR:

  • Legal Basis: We process your data based on (a) Contractual necessity (to ship your order), (b) Legal obligation, and (c) Legitimate interests (marketing and site improvement).
  • International Transfers: As we are located in Vietnam and use Shopify (Canada/USA), your data will be transferred outside the UK. We ensure your data is protected using Standard Contractual Clauses (SCCs) or equivalent safeguards.
  • Your Rights: You have the right to access, correct, delete, or restrict the processing of your data. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

5. UNITED STATES (US) DISCLOSURES

Depending on your state of residence (e.g., California, Virginia), you may have specific rights:

  • Right to Know & Access: You can request a list of the categories of personal information we have collected and shared.
  • Right to Opt-Out: We do not "sell" your personal information for money. However, like many online stores, we "share" information for targeted advertising. You may opt-out of this by contacting us.
  • Non-Discrimination: We will not deny you goods or services for exercising your privacy rights.

6. COOKIES

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings or the cookie banner displayed on our site (mandatory for UK visitors).

7. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. SECURITY AND RETENTION

We retain your personal information only as long as necessary to fulfill your orders, comply with tax laws, or resolve disputes. While we use industry-standard security measures, no transmission over the internet is 100% secure.

9. CONTACT US

If you have questions about this policy or wish to exercise your rights (Access, Deletion, or Opt-Out), please contact us at:

  • Brand Name: Macyvintage
  • Email: support@macyvintage.com
  • Support Hours: 8:00 AM - 5:30 PM (EST), Mon - Fri
  • Address: 117 Le Thi Hong Gam St, Hai Chau District, Da Nang, Vietnam